Ursuline College is committed to full compliance with the Program Integrity Rule, and provides the following information about our accreditation and complaint processes to all current and/or prospective students.
7月1日, 2011, the “Program Integrity Rule” amendment of Title IV of the Higher Education Act took effect. One of the requirements of the Program Integrity Rule is that each college or university authorized to offer postsecondary education in one or more States ensure access to a complaint process that will permit student consumers to address the following:
Student complaints are always considered seriously and are usually handled in either the Office of the Vice President for Academic Affairs or the Office of the Vice President for Student Affairs. Students should begin with the appropriate offices for the departments or programs in which they are enrolled. For concerns related to the College as a whole or for concerns that cannot be resolved at the program level, personnel in the offices listed below can address and resolve most if not all of the questions and concerns student consumers may have:
Most complaints lodged by students are academic in nature. Academic complaints such as an unfair or inaccurate evaluation of student work, 学术警告, 缓刑, and dismissals actions; assessment of satisfactory academic progress; or unfair, 不一致的, or inequitable treatment in an academic program are t在这里fore addressed through the Academic 政策 and Procedures found in the 本科生目录 和 研究生目录. 在检查了这些目录中的政策之后, 如果你还有问题, 你可以把它们寄到 Office of the Vice President for Academic Affairs.
投诉s related to admissions eligibility and processes should be directed to the Office of the Vice President for Enrollment Management.
投诉s related to campus life or student services should be directed to the 学生事务副校长办公室.
投诉s of harassment or discrimination, based on a Protected Class (e.g., race, sex, disability, or other protected classes), should be reported to the Director of Compliance/Title IX and Disability Coordinator，按照 骚扰及歧视政策. 基于不当性行为的投诉, 包括性侵犯, 家庭暴力和约会暴力, 和被人跟踪, should also be reported to the Director of Compliance/Title IX Coordinator, 按照学院的规定 不当性行为政策.
投诉s related to Federal and institutional student loans, 奖助金, 或工作学习应直接到 财政援助办公室.
It is expected that students will fully utilize the College’s administrative policies and procedures to address concerns or complaints in as timely a manner as possible. 有时, 然而, a student may believe that these administrative procedures have not adequately addressed concerns identified under the Program Integrity Rule. In those select cases, the following independent resources are available to the student: